All Neu Pad™ products are backed with a 1 year warranty, a 30 day money back guarantee and free shipping! We also offer a lifetime warranty for $5!

Neu Pad™ orders are fulfilled and then shipped to anywhere in the united states in an average 5-10 days.

Neu Pad™ Works with Polyimide Heating technology. A well-known and safe technology, which is based on an electric pad that heats up uniformly over the entire surface area of ​​the device.

Don't worry! Our strap is adjustable to a length that suits you

Definitely. The site is secure and meets the strictest security standards with the help of PCI technology and SSL encryption.

The payment and credit card clearing processes are carried out through an external company, so all credit details are confidential and not saved in the Neu Pad™ system.

We recommend consulting a doctor before using during pregnancy, as the use depends on each individual and their health condition.

There is currently no option to pay in cash to the courier.

The Neu Pad™ features many different intensity levels that you have full control over. We recommend starting gradual with vibration and heat intensity and building it up to find the sweet spot you enjoy.

That's also what we said!

Neu Pad™ is a relatively new solution but proven to help relieve period pain - we think it's only a matter of time until everyone has at least one of these at home. You'll understand what we mean when you get it!